Privacy Policy

Last updated: July 2025

1. Information We Collect

Personal Information: When you create an account, we collect your email address and name. This information is used to identify your account and communicate with you.

Memory Vault Content: We store the gifts you create (photos, messages, voice notes) and the memory questions you set up. This content is encrypted and only accessible to you and the recipients you choose to share with.

Usage Data: We collect information about how you use our service, including when you create vaults, share links, and unlock gifts. This helps us improve our service.

2. How We Use Your Information

  • To provide and maintain our memory vault service
  • To process payments securely through Razorpay
  • To send you important updates about your account
  • To improve our service and develop new features
  • To prevent fraud and ensure security

3. Data Security

We take data security seriously. Your memory vault content is encrypted both in transit and at rest. We use industry-standard security measures including:

  • SSL/TLS encryption for all data transmission
  • Encrypted storage using Firebase Security
  • Regular security audits and updates
  • Access controls and authentication

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who help us operate our platform (like Firebase and Razorpay)

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Withdraw consent for data processing

To exercise these rights, please contact us at basavaraja@heyidb.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include essential cookies for authentication and optional cookies for analytics. You can control cookie preferences in your browser settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Memory vaults remain active indefinitely unless you choose to delete them. We may retain some information for legal compliance even after account deletion.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: